Privacy and Data Protection
Information We May Collect
Categories of data subjects from whom we may collect data:
- customers and former customers and their employees or representatives;
- individuals and representatives of organizations who have registered with Artristic Australia to obtain information regarding products offered; and
- individuals and representatives of organizations who have visited the artristic.com.au website and/or our various social media properties.
- Information may include:
- browser and device information;
- server log file information;
- information collected through cookies and other technologies;
- demographic information and other information provided by you;
- financial details;
- complaints or grievances;
- contact details including email, postal address, telephone and facsimile numbers;
- purchasing habits and customer preferences;
How We May Collect Information
We may collect information in a variety of ways, including:
- supplied by you directly.
- through this website: Artristic Australia may collect information through the website when you visit.
- through business interaction: We may collect information through your or your employer’s business interaction with our employees or offices.
- from other sources: We may receive information from other sources, such as public databases; social media platforms; marketing partners; or other third parties.
How We May Use Information
- Data storage and administration;
- data security;
- customer and user administration;
- advertising, marketing and public relations activities;
- maintenance of accounts and records;
- analysis of trends and statistical data; and
- crime prevention, detection and prosecution of offenders.
The information you provide for surveys will be used to support your relationship with Artristic Australia. Artristic Australia may use online surveys to ask visitors/customers for contact information (such as an email address). We may use contact data from our surveys to send the survey participant information about our company and promotional material relating to our products. We may combine survey information with other data we hold about you.
Contests and Giveaways
The information you provide to us during contests and giveaways will be used to support your customer relationship with Artristic Australia. Artristic Australia may ask for contact information (such as an email address). We use contact data from competitions and events to send contest participants information about our company and product updates. The contact information is also used to contact you when necessary. We may combine this information with other data we hold about you.
Artristic Australia will not give or sell any information regarding you or your order and the products you purchase to any outside organization for use in marketing or solicitation without your consent, save for the limited circumstances outlined in this policy. Your information may be shared with agents, contractors or vendors of Artristic Australia for the purpose of performing services for you or Artristic Australia. Artristic Australia may release personal data (including personally identifiable information) when required to by law if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, in response to a lawful request by public authorities, a court order or legal process served on Artristic Australia.
We may also disclose your information if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of the business or assets. If Artristic Australia or substantially all of its assets are acquired by a third party, personal data held may be one of the transferred assets. Any third party who acquires assets from us may acquire all or part of our business.
Third Party Advertising Technology
We use analytics tools and other third party technologies, such as Google Analytics, Doubleclick cookies and Facebook remarketing, to collect non-personal information in the form of various usage and user metrics when you use our online site. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, device performance and other similar information.
The third party analytics companies who collect information on our site may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information within the limits of their own privacy policies.
We also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our site (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. These companies may use information about user behavior in order to provide customized advertisements. In the course of providing these services, products or placing advertisements, these third party companies may place or recognize a unique cookie on your computer, and may record information to these cookies based upon your activities on our site and on third party websites. Each of these companies handles this cookie information according to their own privacy and security policies. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out. Please note this does not opt you out of being delivered advertising. You will continue to receive generic ads. You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page. Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.
Google & DoubleClick: Information regarding the privacy and data collection practices for DoubleClick (offered by Google) is available at https://www.google.com/privacy/privacy-policy.html.
Facebook: Information regarding the privacy and data collection practices for Facebook is available at https://www.facebook.com/policy.php.
LinkedIn: Information regarding privacy and data collection practices for LinkedIn is available at https://www.linkedin.com/legal/privacy-policy.
Artristic Australia uses what we consider to be reasonable and appropriate organizational, technical and administrative measures to ensure the protection of information under our control. All account information you use or supply on Artristic Australia’s website when ordering or tracking products is held on a system designed to be secure. We use reputable advanced encryption technology with the aim of protecting you from unauthorized use of information supplied on our website. In addition, we may use your IP address to help diagnose problems with our server(s) and to administer our website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site or online ordering facility, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. Please make sure this password is unique and that you do not use it for any other purpose. If you use another account (such as a social media account) to log on to a secure part of the Artristic Australia website, then please make sure that you keep that password secure as well. If you think that any of your passwords have been compromised, please notify us immediately so we can ensure the security of your details on our website.
Links to Third-Party Websites and Services
Privacy Shield and Data Transfer
Artristic Australia is a global business. As a result, data we collect from you may be transferred to and stored at, any of our locations which may be inside or outside the European Economic Area (“EEA”) or Switzerland. Data may also be processed by people around the world who work for us or for one of our vendors or suppliers.These people may be, among other things, engaged in handling your information requests, fulfilling your orders and provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
Choice/Opt-Out/Corrections and Updates
You have the right to opt-out of receiving communications from us and our partners at the point where we request your information. In addition, you have the right to review and request changes and/or modifications to information provided to us. You may also be entitled (subject to certain exceptions) to ask for access to the data we hold, or to ask for it to be erased. We will follow internal procedures when these requests are made to protect the integrity of the data we hold.
If you wish to exercise your rights please contact us in one of the following ways:
- Email email@example.com
- Call us on one of the following toll-free numbers:
- Send mail to the following postal mail address:
PO Box 350
Kangaroo Island 5222